All orders will be processed within 3 days of receiving them. Length of shipment depends on the mail service used. USPS or UPS are the preferred methods.
We reserve the right to refuse to fulfill any order placed on Our website, in part or in full, and will issue a refund accordingly. We reserve the right to limit or cancel quantities purchased by any given user or household at our sole discretion. We may restrict order quantities based on personal data provided by You, such as orders placed under the same customer account, orders placed on the same payment method, and/or orders that use the same billing and/or shipping address.
BACKORDERS AND SOLD OUT PRODUCTS
Occasionally our inventory system fails to detect the actual quantity of our products available. If You make a purchase and we are unable to secure the quantity of items You requested, we will promptly contact you to let you know the new expected fulfillment date. If You do not wish to continue with your order, we will issue You a refund or store credit for the full purchase price of the sold out product(s), as indicated on your receipt.
SHIPPING AND INTERNATIONAL ORDERS
Your order will arrive at the shipping speed You selected at checkout. We are not able to change your shipping speed once your order is placed.
Occasionally, your items may arrive damaged from shipping. If this occurs, please contact Us at email@example.com and we will make every reasonable effort to fix the situation. Often, it is the carrier’s fault and the best course of action in this instance is to contact the delivery service about their damage to Your order.
If You are not located in the United States, you are considered an international purchaser. It is Your sole responsibility to pay any duties, taxes (including, but not limited to, GST and VAT) and customs fees. We will provide Your shipment with a commercial invoice as necessary by law.
If You wish to place an order as a gift, please indicate so at checkout. If You do not see a space to do so, please email us at firstname.lastname@example.org and we will make a reasonable attempt to accommodate your request.
REFUNDS AND RETURN POLICY
Due to the nature of the services and/or products provided, refunds will not be given unless otherwise specified in writing.